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To cancel a confirmed booking, contact us by phone (+91 98661 76781), WhatsApp, or email (info@shanmukhacaterers.co.in), quoting your event/order code. A cancellation is only confirmed once acknowledged by our team.
As stated in our Terms & Conditions, all payments made are non-refundable once a booking is confirmed — this applies to cancellations, reductions in guest count, or any other change initiated by the client, regardless of how much advance notice is given.
Instead of cancelling outright, we’re happy to discuss rescheduling your event to a different date, subject to availability — please reach out as early as possible. Rescheduling is offered at our discretion and does not entitle you to a refund if a new date cannot be arranged.
If we need to cancel a confirmed booking for reasons within our control, you will receive a full refund and, wherever possible, our support in arranging an alternative date or vendor.
For all cancellation requests, reach us at shanmukhacaterers2@gmail.com or +91 98661 76781.
